If the product you received is damaged, an incorrect item or you are unsatisfied with your order for any reason, please contact our customer service by +6019 419 3636 (Whatsapp) . We will be happy to help resolve any issues you may have with your order during business hours only.
If you wish to return a product to us, please contact us within 3 business days from the delivered date of the product.
Items returned as a result of an error on our part will receive a full refund. Items returned to us that were not the result of an error on our part, including items returned due to an invalid or incomplete address, will be refunded the original item price excluding any shipping cost. Once we receive your return, we will promptly issue a refund to the account with which you placed the order.
All items will be inspected upon return, we ask that you please make sure the products are packed carefully to avoid any damage in transit.
**We will not accept a request for return and refund if the product(s) sent is as per your order.